Full-time

Role Purpose

Drive the company’s growth through brand management, marketing, sales, and hands-on leadership of the store’s front-of-house operations. This role is responsible for business results and for creating a strong connection between strategy, customers, and daily operations.

Key Responsibilities

Lead the growth strategy: Initiate and execute actions that deliver measurable revenue growth both online and in-store.

Refine and implement brand language: Ensure a consistent experience across the store, marketing materials, and all communication channels.

Manage store front-of-house operations: Oversee the store team, deliver exceptional customer experiences, drive sales targets, and increase average cart size.

Marketing and digital presence: Manage campaigns, collaborations, influencers, content creation, newsletters, and digital assets.

Vendor and partner management: Coordinate with creative, marketing, design, and production suppliers.

Sales and customer relationship management: Develop and run structured sales processes, manage leads, and strengthen client loyalty.

Performance tracking and reporting: Monitor results (online and in-store), generate insights, and create reports with clear KPIs.

Requirements

• Proven experience in one or more of the following: store management, sales, marketing, or brand management.

• Prior management experience (teams, shifts, processes, or freelancers) is required.

• Affinity with customer experience, lifestyle brands, community-focused businesses, or women-led ventures.

• Entrepreneurial, hands-on, “make it happen” approach.

• High emotional intelligence and the ability to connect with the brand and its audience.

  Who Will Succeed in This Role?

  Someone who is both charismatic and effective on the sales floor, while also being a strategic thinker focused on growth. A person who can seamlessly connect front-line retail with the bigger brand vision. Someone proactive, results-driven, and ready to take a good business and make it outstanding.

Please send you CV to [email protected].